About us

We look after Salesforce so your teams can focus on customers.

OrgStewards is an independent Salesforce consultancy. We run, improve and extend Salesforce for companies that don't want to build a full in-house CRM team.

We started OrgStewards because many companies buy Salesforce for good reasons and then struggle to keep it useful. The admin leaves, reports stop matching reality and reps go back to spreadsheets.

Our team comes from sales operations, not only from IT. We have owned forecasts, presented numbers to leadership and trained the reps who enter the data, so we configure Salesforce around how a business actually sells and serves its customers.

Day-to-day administration, reporting and automation are delivered by our core team. Development, architecture, integrations, data engineering and other Salesforce products are delivered by certified specialists matched to each project and managed by us.

OrgStewards was founded by Wojciech Bencal, a Salesforce Certified Administrator with a background in sales operations at global B2B companies.

24 h
of the day covered by local business hours across our regions
1
contract and point of contact, whatever the size of the project
100%
of changes tested and reviewed before go-live
EN / PL
plus other languages on request

How our team is organised

One company and one contract, with the right people for each part of the work.

Core team

Administration, reporting, Flow automation, data quality and training. Your day-to-day contact and the lead on every engagement.

Certified specialist network

Developers, architects, integration and data specialists, and experts in other Salesforce products, each holding the certification the project requires.

One accountable partner

We scope the work, manage the people, review every change before it goes live and keep the documentation, so you deal with one company.

Support in your business hours, in every region

Our core team works from Europe and our certified specialists work across APAC and the Americas, so clients from Sydney to San Francisco get help during their own working day. We work in English, Polish and other languages on request.

EMEA

Europe, Africa and the Middle East

Core team in Europe, with India-based specialists covering Gulf hours

APAC

India, Southeast and East Asia, Australia and New Zealand

Certified specialists working APAC hours

Americas

United States, Canada and Latin America

Specialists working North and South American hours

Europe & Africa08:00–18:00 CET
Middle East09:00–18:00 GST
India & South Asia09:00–18:00 IST
Southeast & East Asia09:00–18:00 SGT
Australia & NZ09:00–17:00 AEDT
North America09:00 ET – 17:00 PT
Latin America09:00–18:00 BRT
00:0006:0012:0018:0024:00
Local business hours by region, 24 hours in UTC. Approximate hours for European winter time. Out-of-hours support for critical issues can be agreed in your contract.

What we work with

The platforms, tools and methods behind our services.

Salesforce platform

  • Sales Cloud
  • Service Cloud
  • Flow
  • Permission sets
  • Reports & dashboards
  • Forecasting
  • Data Loader
  • Einstein Activity Capture
  • Cadences

Sales operations

  • Pipeline management
  • Forecasting models
  • Executive reporting
  • KPI design
  • Compensation plan support
  • Clari

Delivery

  • Business analysis
  • Requirements documentation
  • UAT
  • Change management
  • Training
  • Release management

Specialist network

  • Apex & LWC
  • Solution architecture
  • Integrations & MuleSoft
  • Marketing Cloud
  • Experience Cloud
  • Data Cloud
  • CRM Analytics & Tableau
  • QA testing

How we work

Business first

Every change starts with the question it should answer or the time it should save.

Small, safe steps

Sandbox first, then small releases with notes, so nothing breaks on a Monday morning.

No lock-in

Everything is documented. If you hire an in-house admin, they can take over in a day.

Tell us what your Salesforce should be doing.

In a free 30-minute call we look at your org, your reports and your biggest headache. You leave with three concrete next steps, whether or not we work together.